This policy takes effect on May 25, 2018.
We are committed to protecting and respecting your privacy, taking into account your rights regarding how personal information is used.
In the course of our activities, we collect, store, and process personal information about clients, suppliers, and other third parties, and we acknowledge that treating this data fairly and lawfully will maintain trust in the company and ensure the proper conduct of our business.
This policy sets out the principles and procedures for collecting and processing your personal information.
Please read this text carefully to understand our practices regarding your personal information and how we will treat it.
In accordance with applicable laws, the personal data controller is Ionel Cosmin Gabriel Sole Proprietorship (Întreprindere Individuală), headquartered in Năvodari, Strada Mălinului 38A, registered with the Trade Register under number F2015001516135, VAT/Tax ID RO35289972.
When processing data, we follow good practice principles which provide that your personal information must be:
processed lawfully, fairly, and in a transparent manner;
processed for specified, explicit, and legitimate purposes;
adequate, relevant, and limited to what is necessary;
accurate and kept up to date;
kept only for as long as necessary;
processed in a manner that ensures appropriate security.
We may collect, use, store, and transfer different types of personal information about you, including:
Identity data, such as your name;
Contact data, such as billing address, email address, and phone numbers;
Technical data, including IP addresses, your login data, browser type and version, time zone setting and location, plug-in types and versions, operating system and platform, as well as other technologies used on the devices you use to access our website;
Usage data, about how you use the website, our products, and our services;
Marketing data, such as your preferences for receiving communications from us and from third parties, and your communication preferences.
Information relating to racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health, sex life or sexual orientation, or certain types of genetic or biometric data is known as “special category data”.
During our collaboration, we will not collect special category data about you.
We may obtain personal information by interacting with you, as follows:
by placing orders for services or products through our website;
by subscribing to our publications or receiving marketing materials;
by corresponding with us by phone, email, letters, or in any other way;
through automated technologies when you interact with our website, using cookies and similar technologies.
We may also collect personal information about you from third parties or publicly available sources, such as:
analytics service providers (such as Google);
technical and payment service providers.
We will use your personal information only when the law allows us to. Most commonly, we will use your personal information in the following situations:
you have given your consent;
we need to perform a contract we are about to enter into with you or that is currently being performed;
for our legitimate interests or those of third parties, provided that your interests and rights do not override those interests;
where we must comply with a legal or regulatory obligation.
We may use your personal information for multiple purposes. For each purpose, we must confirm the legal basis that allows us to use your information.
We will use your personal information only for the purpose(s) for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal information for other purposes, we will notify you and explain the legal basis that permits this. Please note that we may process your personal information without your knowledge or consent, in accordance with the rules above, where required or permitted by law.
It is a contractual requirement that you provide certain information, namely your name, phone number, and email address. During the ordering process, you will be asked to provide payment information to our selected payment service provider. We do not retain any of your credit/debit card details. If you do not provide the information requested by us or by the payment service provider, we may not be able to accept and process your request and/or we may cancel your order. You may also be required to pay additional costs under the contract.
Our website uses cookies to distinguish you from other users. This helps make navigation easier and also allows us to improve the website. A cookie is a small file that we store on your browser or your hard drive, if you agree. We use the following cookies:
Please note that third parties (including, for example, advertising networks and external service providers such as web traffic analytics services) may also use cookies, over which we have no control. These cookies may be analytics/performance cookies or targeting cookies. You can block cookies by activating the setting in your browser that allows you to refuse all cookies or some cookies. However, if you use your browser settings to block all cookies (including essential cookies), you may not be able to access all of our website or parts of it.
We may share your personal data with third parties, for example, to confirm your orders, resolve complaints, etc. To protect your privacy and keep your personal data safe, we apply the following rules:
we provide third parties only with the information they need to perform their specific services;
we require all third parties to respect the security of your personal data, in accordance with the law;
we do not allow our service providers to use your personal data for their own purposes, but only to process it for the specified purposes and in accordance with our instructions;
we work closely with third parties to ensure your privacy is respected and protected at all times;
if we no longer use their services, any information about you obtained through us will either be deleted or anonymized.
Examples of third parties we work with include:
mailing services;
behavioral analytics services (Google Analytics, etc.);
anti-fraud services;
IT services;
legal assistance services;
social media services;
law enforcement – we may be required to disclose your personal data to the police or other enforcement, regulatory, or governmental bodies in your country of origin or elsewhere upon request. Such requests are evaluated case by case and take our customers’ confidentiality into account.
All information you provide to us is stored on our secure servers in Romania or in the EU. We take all reasonably necessary measures to ensure your data is stored securely, including:
Network security: we implement security and monitoring tools that restrict access and alert us to any unauthorized behavior in our network and systems;
Data transfers: all data transfers are carried out using multi-level security measures to ensure data integrity and confidentiality;
Firewalls and encryption: we apply standard firewall protection and use up-to-date encryption technology;
Disposal methods: paper documents are disposed of in a manner that ensures confidentiality;
Training: we ensure our team is trained regarding the importance of data security.
The length of time we store your data depends on the reason we use it.
To determine an appropriate retention period, we consider the amount, nature, and sensitivity of personal information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process it and whether those purposes can be achieved by other means, and applicable legal requirements.
You have the right to access, free of charge, the information we hold about you, together with information about why and how we use it, where we originally obtained it, and how long we will use it;
You have the right to ask us to correct inaccurate or incomplete information;
You have the right to ask us to delete the information we hold about you (“the right to be forgotten”). Note that this right can only be exercised in certain circumstances and, if we cannot comply, we will explain why;
You have the right to ask us to stop using your information when: (i) the information we hold is inaccurate; (ii) we are using it unlawfully; (iii) we no longer need to use it; or (iv) we have no legitimate reason to use it. Note that we may continue to store or use your information for legal proceedings or to protect the rights of any other person;
You have the right to ask us to transfer the information we hold about you to another person or company in a structured, commonly used, machine-readable format. Note that this right can only be exercised in certain circumstances and, if we cannot comply, we will explain why;
Where we use/store your information because it is necessary for our legitimate business interests, you have the right to object. We will stop using/storing your information unless we can demonstrate that we have a compelling legitimate business interest that overrides your interests, rights, and freedoms;
Where we use/store data based on your specific, informed, and unambiguous consent, you have the right to withdraw your consent at any time;
You have the right to object to the use/storage of your information for direct marketing purposes.
If you wish to exercise any of your legal rights, please contact our team by sending an email to office@pro-xdesign.com.
You also have the right, at any time, to lodge a complaint with the competent national authorities if you consider that we do not comply with laws and regulations regarding the use/storage of the information you provide or that we collect about you.
You can ask us to stop sending marketing communications by:
using the unsubscribe link in our emails;
contacting our customer service team:
by phone at 0734403752;
by email at office@pro-xdesign.com.
THIRD-PARTY LINKS
Our site may include links to third-party websites, plug-ins, and applications. If you enable those links or enable these connections, it is possible that the third parties may allow the collection or sharing of data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our site, please read the privacy notice of each website you visit.
CHANGES TO THE PRIVACY POLICY
Any changes we make in the future to our policy will be posted on the site and, if applicable, notified to you by email or through social media. Please check our site frequently to see any updates or changes to our policy.
HOW TO CONTACT US AND HOW TO CONTACT US
Questions, comments and requests regarding this policy are welcome and can be addressed to our team by writing to the address mentioned above or by sending an email to office@pro-Xdesign.com
UPDATING DETAILS
If any of the information you have provided to us has changed, e.g. your email address, name or payment details, please let us know by sending an email to office@pro-Xdesign.com
DISCLOSURE OF INFORMATION
We comply with the data protection laws of Romania. We take all necessary measures to prevent unauthorized access and use of your personal data. We are committed to maintaining the confidentiality of your data and will only use it to provide you with products and services that are relevant to you. We would also like to send you information about special features of our website or any other services or products that we think may be of interest to you. If you do not wish to receive emails, please send an email to office@pro-Xdesign.com with your email address, name and address.
YOUR AGREEMENT
By submitting your information, you consent to its use as set forth in this policy. If we change our privacy policy, we will post the changes on this page and may place notices on other pages of the site so that you are aware of the information we collect and how we use it at any time. Your continued use of the service will constitute your consent to any such changes. Due to the global nature of the internet infrastructure, the information you provide may be transferred to companies located in countries outside the European Economic Area that do not have similar protections for your information and its use as set forth in this policy.
The advertisements on our site may be provided by another organization. Our advertising partner will serve ads that they believe are most likely to be of interest to you, based on information about your visit to this and other websites (this information is anonymous, as it does not include your name, address, email address or phone number). To do this, our advertising partner may need to place a cookie. For more information about this type of online behavioral advertising, about cookies and how to disable this feature, please visit youronlinechoices.com
COOKIES AND SECURITY
COOKIES
Pro-Xdesign.com uses cookies. Cookies are small pieces of information sent from our website to the browser “cookie” file on your computer’s hard drive. Some files remain only for the duration of your visit (known as “session cookies”), while others remain after you have left the site to help us remember details about you, “persistent cookies”). Cookies are used for several reasons:
– To allow you to fill in information on our site pages without having to re-enter it manually.
– Monitoring website traffic and analysing how our site works. This will allow us to make changes in the future and make it easier to use.
– To deliver relevant advertisements by showing you products and services that you may be interested in based on your most recent visit to our site.
We currently have an “implicit consent” policy. This means that by continuing to use our site you agree to our use of the cookies listed above, unless you explicitly opt out. You have the option to accept or decline cookies by changing your browser settings. Most browsers allow the user to change the settings used for cookies. Also, some cookies that are not related to pro-Xdesign.com may actually be third-party cookies. Since we cannot control these cookies, please check the third-party website for more information about their cookies. Additional information about changing your browser settings can also be found by visiting aboutcookies.org.
Disabling cookies will restrict your access to our site. If you have set your browser to disable all cookies, then you will not be able to access many parts of the site. If your browser is set to ask when cookies are being used, you will need to answer “yes” when prompted. To opt out of being tracked by Google Analytics across all websites, visit tools.google.com/dlpage/gaoptout.
SECURITY
We take security very seriously and have invested in a secure site. For online payments we encrypt all details using standard Internet encryption technology (TSL / SSL).
If a site is secure, when you are in the personal data / payment card entry area, a padlock will appear in the lower right corner of the screen. Occasionally, the padlock will not be visible, but the page is still secure. If you do not see the padlock, you can check by right-clicking anywhere on the page (except images) and selecting “Properties”. If the URL starts with “https://”, it means the page is secure.
If you have any questions about pro-Xdesign.com’s online security, please send an email to office@pro-Xdesign.com
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