Privacy policy

 

This policy is effective May 25, 2018.

INTRODUCTION

We are committed to protecting and respecting your privacy, taking into account your rights regarding how your personal information is used.

In the course of our activities, we collect, store and process personal information about customers, suppliers and other third parties, and we recognize that the correct and legal treatment of this data will maintain trust in the company and ensure the proper conduct of our activity.

This policy establishes the principles and procedures for the collection and processing of your personal information.

Please read this text carefully to understand our practices regarding your personal information and how we will treat it.

In accordance with the laws in force, the operator of personal data is Ionel Cosmin Gabriel Individual Enterprise with headquarters in Constanta, Strada Poporului 36, Registered in the trade register under number: F13/1516/2015, CUI: RO35289972

PRINCIPLES OF DATA PROTECTION ACTIVITY

In the data processing process, we respect the principles of good practices, which stipulate that your personal information must be:

– processed legally, correctly and in a transparent manner;

– processed for specified, explicit and legitimate purposes;

– adequate, relevant and limited to what is necessary;

– correct and updated;

– maintained only as much as necessary;

– processed in a manner that ensures adequate safety.

WHAT INFORMATION WE COLLECT

We may collect, use, store and transfer different types of personal information about you, including:

–  Identity data , such as name

–  Contact data , such as billing address, email address and telephone numbers;

–  Technical data , including IP addresses, your login data, browser type and version, time zone setting and location, plug-in types and versions, operating system and platform, as well as other technologies used on the devices you use to to access our website;

–  Data about how you use our website , products and services;

–  Marketing data , such as your preferences to receive information from us and third parties and your communication preferences.

SPECIAL DATA

Information relating to racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health, sex life or sexual orientation or certain types of genetic or biometric data is known as “personal data”.

During our collaboration, we will not collect “special data” about you.


HOW WE COLLECT INFORMATION

We may obtain personal information by interacting with you by:

– by placing orders for services or products through our website;

– by subscribing to our publications or by delivering marketing materials;

– correspondence with us by phone, e-mail, letters or in any other way;

– through automatic technology when you interact with our website through the use of cookies and other similar technologies.

We may also collect personal information about you from third parties or publicly accessible sources, such as:

– providers of analysis services (such as Google);

– providers of technical and payment services

HOW WE USE INFORMATION

We will only use your personal information when permitted by law. We will most commonly use your personal information in the following situations:

– you have given your consent;

– we need to implement a contract that we are going to conclude with you or that is being executed;

– for our legitimate interests or those of third parties, and your interests and rights do not override these interests;

– when we have to comply with a legal or regulatory obligation.

PURPOSE OF USE OF PERSONAL INFORMATION

We may use your personal information for a number of purposes. For each purpose, we must confirm the legal basis that allows us to use your information, such as:

We will only use your personal information for the purpose(s) for which we collected it, unless we reasonably believe that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal information for other purposes, we will notify you and explain the legal basis that allows us to do so. Please note that we may process your personal information without your knowledge or consent in accordance with the above rules when required or permitted by law.

WHAT HAPPENS IF YOU CANNOT OR REFUSE TO PROVIDE US WITH CERTAIN PERSONAL INFORMATION

It is a contractual requirement that you provide us with certain information, namely your name, telephone number and email address. During the ordering process, you will be asked to provide payment information to our selected payment service provider. We do not retain any of your credit/debit card details. If you do not provide us with the information requested by us or the payment service provider, we may not be able to accept and process your request and/or we may cancel your order. You may also be required to pay additional costs under the contract.

COOKIE USE POLICY

Our website uses cookies to distinguish you from other users. This helps us to make your navigation easier and also allows us to improve the site. A cookie is a small file that we store on your browser or hard drive, if you agree. We use the following cookies:

Note that third parties (including, for example, advertising networks and external service providers such as web traffic analysis services) may also use cookies, over which we have no control. These cookies may be analytics / performance cookies or targeting cookies. Block cookies by activating the setting in your browser that allows you to refuse the setting of all cookies or only some cookies. However, if you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our websites.


DISCLOSURE OF YOUR DATA

We may share your personal data with third parties. For example, to confirm your orders, to resolve complaints, etc. To protect your privacy and for your personal data to be safe, we apply the following rules:

– We only provide third parties with the information they need to perform their specific services;

– We require all third parties to respect the security of your personal data, in accordance with the law;

– We do not allow our service providers to use your personal data for their own purposes, but to process it only for the specified purposes and in accordance with our instructions;

– We work closely with third parties to ensure that your privacy is respected and protected at all times;

– If we stop using their services, any information about you, obtained through us, will either be deleted or anonymized.

Examples of third parties we work with are:

 

– Mailing services;

– Behavioral analysis services (Google Analytics, etc.);

– Anti-fraud services;

– IT services;

– Legal assistance services;

– Social media services;

– Law enforcement – ​​we may be required to disclose your personal data to the police or other law enforcement, regulatory or government bodies, in your country of origin or elsewhere, at their request. These requests are evaluated on a case-by-case basis and take our customers’ privacy into account;

WHERE WE STORE YOUR PERSONAL DATA

All the information you provide us is stored on our secure servers in Romania or the EU. We will take all steps reasonably necessary to ensure that your data is stored securely, including taking the following measures:

–  Network security.  We implement security and monitoring tools that restrict access and alert us to any unauthorized behavior on our network and systems;

–  Data transfers.  All data transfers are carried out using multi-layered security measures to ensure data integrity and confidentiality;

–  Firewalls and encryption.  We apply standard firewall protection and use up-to-date encryption technology;

–  Methods of disposal.  Paper documents are disposed of in a manner that ensures confidentiality.

–  Training.  We ensure that our team is trained on the importance of data security.

HOW LONG WE WILL KEEP PERSONAL DATA

The length of time we will store your data will depend on the reason for which we use this data, as follows:

To determine the appropriate retention period for personal information, we consider its amount, nature and sensitivity, the potential risk of harm from unauthorized use or disclosure of the information, the purposes for which we process it and whether those purposes can be achieved by other means and the requirements applicable laws.


YOUR RIGHTS

–  You have the right  to access the information we hold about you for free, along with various information about why and how we use it, where we originally obtained the information, and how long we will use it;

–  You have the right  to ask us to rectify inaccurate or incomplete information;

–  You have the right  to ask us to delete the information we hold about you (“the right to be forgotten”). Please note that this right can only be exercised in certain circumstances and if you ask us to delete them and we are unable to do so, we will explain why not.

–  You have the right  to ask us to stop using your information when: (i) the information we hold about you is inaccurate; (ii) use illegitimately; (iii) we no longer need to use the information; or (iv) we do not have a legitimate reason to use the information. Please note that we may continue to store your information or use it for the purposes of conducting legal proceedings or protecting the rights of anyone else.

–  You have the right  to ask us to transmit the information we hold about you to another person or company in a structured, commonly used and readable format. Please note that this right can only be exercised in certain circumstances and if you ask us to pass on your information and we are unable to do so, we will explain why not;

–  If  we use/store your information because it is necessary for our legitimate business interests, you have the right to object to the use/storage of the information. We will stop  using/storing your information if we cannot demonstrate why we believe we have a legitimate business interest that takes precedence over your interests, rights and freedoms;

–  If  we use/store the data because you have given us your specific, informed and unequivocal consent,  you have the right  to withdraw your consent at any time;

–  You have the right  to object to the use/storage of your information for direct marketing purposes; if you wish to exercise any of your legal rights, please contact our team by sending an email to  office@pro-xdesign.com .

You also have the right , at any time, to lodge a complaint with the competent national authorities if you believe that we are not complying with the laws and regulations regarding the use / storage of the information you provide us or that we collect about you.

OPT-OUT OF MARKETING COMMUNICATIONS

You can ask us to stop receiving marketing communications by:

– Using the unsubscribe link in our emails;

– Contacting our customer service team:

– Calling 0040734403752;

– By sending an e-mail to  office@pro-xdesign.com


THIRD PARTY LINKS

Our website may include links to third party websites, plugins and applications. If you activate those links or if you activate these connections, it is possible that third parties may collect or share data about you. We do not control these third-party sites and are not responsible for their privacy statements. When you leave our site, please read the privacy notice of each site you visit.


CHANGES TO PRIVACY POLICY

Any future changes we make to our policy will be posted on the site and, if applicable, notified to you by email or social media. Please check our website frequently for any updates or changes to our policy.

HOW WE KEEP CONTACT AND HOW WE CAN BE CONTACTED

Questions, comments and requests regarding this policy are welcome and you can address them to our team by writing to the address mentioned above or by sending an e-mail to  office@pro-xdesign.com

UPDATE DETAILS

If any of the information you have provided to us has changed, e.g. e-mail address, name or payment details, let us know by sending an e-mail to  office@pro-xdesign.com


DISCLOSURE OF INFORMATION

We comply with Romanian data protection laws. We take all necessary measures to prevent unauthorized access and use of your personal data. We are committed to keeping your data confidential and will only use it to provide you with products and services relevant to you. We also like to send you information about special features of our website or any other services or products that we think may be of interest to you. If you do not wish to receive e-mails, send an e-mail to  office@pro-xdesign.com with your e-mail address, your name and address.

YOUR AGREEMENT

By sending your data, you agree to their use according to the provisions of this policy. If we change our privacy policy, we will post the changes on this page and may place notices on other pages of the site, so you will know about the information we collect and how we use it at all times. Your continued use of the service will mean that you agree to any such changes. Due to the global nature of the Internet infrastructure, the information you provide may be transferred to companies based in countries outside the European Economic Area that do not have similar protections regarding your data and its use as set forth in this policy.

Advertisements on our website may be provided by another organization. Our advertising partner will serve ads that it thinks are most likely to be of interest to you, based on information about your visit to this site and other websites (this information is anonymous because it does not include your name, address, email email or phone number). To do this, our advertising partner may need to place a cookie. For more information about this type of online behavioral advertising, cookies and how to disable this feature, please visit  youronlinechoices.com

COOKIES AND SECURITY


COOKIES

Pro-xdesign.com uses cookies. Cookies are small pieces of information sent from our website to your browser’s “cookie” file on your computer’s hard drive. Some files remain only for the duration of your visit (known as “session cookies”), while others remain after you leave the site to help us remember details about you, “Persistent Cookies”) . Cookies are used for several reasons:

– To allow you to fill in information on the pages of our site without re-entering it manually.
– Monitoring website traffic and analyzing how our website is performing. This will allow us to make changes in the future and make it easier to use.
– To broadcast relevant advertisements by displaying products and services that you may be interested in based on your most recent visit to our website.

We currently have an “implied consent” policy. This means that by continuing to use our site you agree to our use of the cookies listed above, unless you explicitly opt out. You have the possibility to accept or refuse cookies by changing the settings in your browser. Most browsers allow the user to change the settings used for cookies. Also, some cookie modules that are not related to pro-xdesign.com may actually be cookies of a third party. As we cannot control these cookies, please check the third party website for more information about their cookies. Additional information about changing your browser settings can also be found by visiting aboutcookies.org.

Disabling cookies will restrict access to our site. If you have set your browser to disable all cookies, then you will not be able to access many parts of the site. If your browser is set to ask when cookies are being used, you will need to answer “yes” when prompted. To opt out of being tracked by Google Analytics on all websites, go to tools.google.com/dlpage/gaoptout.

SECURITY

We take security very seriously and have invested in a secure site. For online payments we encrypt all details using standard Internet encryption technology (TSL / SSL).

If a site is secure, when you are in the personal/payment card data entry area, a padlock will appear in the bottom right of the screen. Occasionally, the lock will not be visible, but the page is still secure. If you don’t see the lock, you can check if you right-click anywhere on the page (except images) and select “Properties”. If the URL starts with “https://”, it means that the page is secured.

If you have questions about the online security of pro-xdesign.com, please send an e-mail to  office@pro-xdesign.com

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